Retail Operations Supervisor
Falcon Outfitters, Bowling Green State University. Supervised a 15-person team, supported scheduling, onboarding, inventory control, and customer issue resolution. Reduced damaged merchandise loss by 48%.
Portfolio / Fashion Presentation
Refined styling, fashion presentation, and client experience portfolio.
Profile
Fashion merchandising and client experience professional with a background in retail operations, sales floor leadership, product storytelling, and client development.
Trained in Fashion Merchandising & Product Development with a Marketing minor, Hao combines visual taste with operational discipline, bilingual communication, and a service-minded approach to fashion, beauty, fragrance, and retail presentation.
Falcon Outfitters, Bowling Green State University. Supervised a 15-person team, supported scheduling, onboarding, inventory control, and customer issue resolution. Reduced damaged merchandise loss by 48%.
Dillard's, Toledo. Delivered beauty, fragrance, and skincare service, reaching #2 sales rank within two months through product storytelling and client follow-up.
YuYuan Products, Yunnan, China. Supported client reception, sales communication, promotional work, and training for junior sales staff.
Gallery Index
Each room studies a different styling language: disciplined black and ivory, estate leisure, cloth in sunlight, coastal codes, resort ease, and formal contrast.
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